Betfred Sportsbook has closed operations in the state of Maryland.

Should you have a retail wager that has not settled or a winning wager that has not been redeemed, please follow the Mail in Redemption instructions found on the back of the betslip to claim your winnings. A check will be mailed within 30 days of receiving the ticket.

For any questions or concerns, please contact Betfred Player Experience by email at betfredsupportus@betfred.com.

Please see these Frequently Asked Questions below below for further information:

What happens to online bets that settle after July 31, 2024?

Online bets that settle after July 31, 2024 will be paid to players via check upon settlement.

What happens to retail bets that settle after June 30, 2024?

Should you have a retail wager that has not settled or a winning wager that has not been redeemed, please follow the Mail in Redemption instructions found on the back of the betslip to claim your winnings. A check will be mailed within 30 days of receiving the ticket.

What will happen to Fred Bets or ongoing promotions/offers/bonuses?

Any Fred bets, bonuses or ongoing promotions may be used until the expiry of the offer, or the Betfred closure date (whichever date is sooner). Any remaining Fred Bets or offers will be forfeited and retain no cash value.

How do I update my address or change my personal information?

Contact Player Experience and one of our team members will be happy to verify any changes in address or information. Proof of address must be provided such as a bank statement or utility bill, along with a driver’s license in order to verify changes.

What happens to my funds if I am unable to withdraw before the closure date?

If your account has a cash balance, a check has been mailed to the address registered on your online account. Contact Player Experience for any specific questions pertaining to your account.

Is Betfred working with state regulators during this process?

Yes, we are working closely with regulators to ensure this process is handled securely, correctly and done in accordance with all state regulations and guidelines. We strive to meet player and regulatory needs and expectations.

When will I receive my tax forms?

Any instances that require W2G reporting shall be consistent with approved internal controls and standard operating procedures. Contact Player Experience for any specific questions pertaining to your account and activity.

How do I reach the Betfred Player Experience team?

Contact us via email at betfredsupportus@betfred.com.